7077-171 • July 10, 2012
31
Symptom
Possible Cause Corrective Action
Plug in appliance - No
response.
No Power to outlet.
5 amp fuse defective or blown
Snap disc tripped or defective.
Check circuit breaker at service panel.
Replace fuse.
Reset or replace snap disc.
Unit Will Not Light No Fuel
Out of fuel.
Vacuum switch not closing, no vacuum.
Hopper lid open.
Defective hopper switch.
Feed System is Jammed
Feed motor not plugged in
No Igniter
Igniter not plugged in
Igniter not centered
Igniter defective
Firepot Plugged
Firepot dirty
Clean below the repot
Firepot in backwards
Too much debris in the bottom of the repot
Check hopper. Fill with fuel.
Check exhaust blower is plugged in and
operating.
Check vacuum switch is plugged in
Check vacuum hose is in good condition
clear and connected at both ends
Make sure venting system is clean
Make sure front door is closed
Check vacuum switch tting on back of
feed tube for blockage
Close Hopper Lid
Check hopper switch operation
Inspect and unjam the feed assembly
Reconnect feed motor
Plug the igniter in
Center the igniter
Igniter seated in chamber completely
Replace igniter
Clean repot
Clean below the repot
Put the repot in the correct direction
Fire starts but goes out Firepot is dirty
Exhaust path and/or venting is plugged
Exhaust sensor cannot read correct tempera-
ture
Exhaust path is dirty
Exhaust probe is not attached to outlet
Exhaust probe is not plugged in to the board
Exhaust probe is defective (error code may
result)
Clean repot. Check ue vent for obstruc-
tion
Inspect and clean exhaust path and venting
clean rebox including behind the bafes
Inspect and clean the exhaust outlet espe-
cially the right side wall.
Remove the right side panel and inspect
to see if the exhaust probe is attached and
tight against the exhaust outlet
Plug the probe into the board
Replace the exhaust probe
Unit start and stops fre-
quently when operating
in the automatic mode
Area were the unit is installed heats and cools
quickly depending on installation conguation.
Tight spaces also may have an effect on the
on/off cycling of the unit.
Exhaust probe
Incorrect orientation to exhaust outlet
Ambient probe
Probe touching heated surface
Firepot oor open.
Check the proximity to doors and windows
and/or insulation factor of the stucture. If
heat loss is quick the unit may need to run
on max or minimum.
Inspect the probe in the rear of the unit
Inspect the probe and make sure it is not
touching a surface that heats and cools
quickly. The ambient probe has additional
wire inside rear cavity which can be used to
increase the distance from the unit.
11
Troubleshooting
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